Social Addressing Social Issues

Tenant Satisfaction Surveys

Based on the results of tenant satisfaction surveys, we have been holding feedback meeting with the PM to examine the introduction of facilities and review the management system with the aim of improving tenant satisfaction.

Installation of Social Contribution/Disaster Response Vending Machines

We have installed social contribution-type vending machines that donate a portion of the proceeds from vending machine sales to organizations engaged in social contribution and environmental preservation activities, as well as disaster support-type vending machines equipped with a function that offers products from vending machines free of charge during disasters.

A donation/disaster response vending machine

Social contribution vending machine donation recipients

Japanese Red Cross Society

green bird (NPO)

Japan Society for the Prevention of Cruelty to Animals (JSPCA)

Gold Ribbon Network(NPO)

Introducing Sharing Services

In addition to strengthening the competitiveness of properties through the effective use of available space, we are also improving convenience for tenants and local residents.

Introducing Delivery Boxes and Delivery Drop-off Services

To improve convenience for residents and to differentiate our properties, we have introduced a variety of delivery methods that go beyond in-person delivery. As decreasing re-deliveries is expected to reduce CO₂ emissions, positive effects from our work to address sustainability can also be expected.

Installation of AEDs

To help tenants and local residents have greater safety and peace of mind, Installation of Automated external defibrillators (AEDs) in some of our properties.

Introduction of Disaster Prevention Equipment and Posting of Disaster Prevention Posters

To ensure our tenants have safe and secure living spaces, we are progressively introducing disaster prevention equipment including disaster prevention cabinets prepared for typhoons, earthquakes and other disasters, posting disaster prevention posters, and distributing stockpiles in preparation for disasters such as typhoons and earthquakes at certain properties.

Implementation of Fire Drill

A disaster drill was implemented in cooperation with the fire department at some properties.

• Mock notification drill
• Training on how to use fire extinguisher
• Introduction of supply warehouse and equipment at apartment and selection of janitor
• Photographing of fire truck and provision of gifts

Installation of Digital Signage

Digital signage is installed in the entrances of some properties. The enhancement of satisfaction can be expected with the improvement of the appeal to tenants and visibility and labor saving and environmental consideration can also be expected with the reduction of the use of posters, etc.

Introduction of IoT Devices

By installing a dedicated device, residents can remotely operate home appliances, lock doors, etc. from their smartphones, and monitor their rooms with cameras and sensors. This improves convenience, safety, and satisfaction for tenants.
Monitoring of electricity consumption enables energy management, which is expected to aid energy conservation and other sustainability initiatives.

Introduction of Delivery Storage Room Services

Delivery storage room services have been introduced in some of our properties to improve convenience and comfort for tenants. It is also possible to transfer unused items in the storage room between service users, encouraging reuse that does not create more waste and prevents wastefulness.